Shipping policy

Shipping Policy


Order Processing

    •    Orders are processed within 3–7 business days, unless otherwise stated.

    •    Processing times may vary for custom, made-to-order, or limited-edition pieces.

    •    You will receive a confirmation email once your order has been shipped.

 

Shipping Methods & Delivery Times

    •    Shipping times are estimated, not guaranteed.

    •    Delivery timelines vary based on destination, carrier, and external factors such as customs, weather, or carrier delays.

    •    Verity Threds is not responsible for shipping delays once an order has been handed off to the carrier.

 

Domestic & International Shipping

    •    We ship both domestically and internationally.

    •    International orders may be subject to customs fees, duties, taxes, or import charges, which are the responsibility of the customer.

    •    Verity Threds is not responsible for delays caused by customs clearance.

 

Shipping Rates

    •    Shipping costs are calculated at checkout based on location, package weight, and carrier rates.

    •    All shipping fees are non-refundable.

 

Incorrect Addresses

    •    Customers are responsible for providing accurate shipping information.

    •    Verity Threds is not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

    •    If a package is returned due to an incorrect address, additional shipping fees may apply to reship the order.

 

Lost or Stolen Packages

    •    Verity Threds is not responsible for lost, stolen, or missing packages once marked as delivered by the carrier.

    •    We recommend contacting the carrier directly for delivery issues.

 

Damaged Packages


If your order arrives damaged, please contact us within 48 hours of delivery at [your email here] with:

    •    Your order number

    •    Photos of the packaging and item


We will review the issue and determine the appropriate resolution.

 

Final Sale Notice


All orders are final sale. Please refer to our Return & Refund Policy for more details.